FAQ

Frequently Ask Question

Our services:

We provide comprehensive property management services—handling everything from marketing and tenant screening to maintenance, rent collection, legal compliance, and transparent owner reporting—so you can enjoy stress-free ownership.

Property Preparation & Marketing

Tenant Screening & Leasing
Rent Collection & Financial Management
Maintenance & Repairs
Legal Compliance & Evictions
Owner Reporting & Transparency

Rent Collection & Financial Management

  • Multiple payment methods (TenantCloud portal, checks, money orders)

  • Automatic late fee application and notices

  • Monthly and annual financial reports

  • Owner disbursements via direct deposit

Rent Collection & Financial Management

  • Multiple payment methods (TenantCloud portal, checks, money orders)

  • Automatic late fee application and notices

  • Monthly and annual financial reports

  • Owner disbursements via direct deposit

Meet Our Team

Jerry Edwards
Sales Manager
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ipsum, aliquam vivamus at morbi fermentum odio.
Kathryn Wallace
Chair Manager
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ipsum, aliquam vivamus at morbi fermentum odio.
Virrginia Holland
Real Estate Agent
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ipsum, aliquam vivamus at morbi fermentum odio.
Donald Douglas
Marketing Strategist
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ipsum, aliquam vivamus at morbi fermentum odio.
Hander Ronay
Designer
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ipsum, aliquam vivamus at morbi fermentum odio.

Testimonials

Odio morbi quis commodo odio aenean sed adipiscing diam. Sociis natoque penatibus et magnis dis parturient montes. Enim praesent elementum facilisis leo vel fringilla est ullamcorper eget. Feugiat nibh sed pulvinar proin gravida hendrerit lectus a. Imperdiet nulla malesuada pellentesque elit eget gravida cum sociis.

testi-new-01

Mrs. Shara

Mrs.Shara@realpress.com

Odio morbi quis commodo odio aenean sed adipiscing diam. Sociis natoque penatibus et magnis dis parturient montes. Enim praesent elementum facilisis leo vel fringilla est ullamcorper eget. Feugiat nibh sed pulvinar proin gravida hendrerit lectus a. Imperdiet nulla malesuada pellentesque elit eget gravida cum sociis.

testi-new-02

Mrs. Shiki

Mrs.Shiki@realpress.com

Odio morbi quis commodo odio aenean sed adipiscing diam. Sociis natoque penatibus et magnis dis parturient montes. Enim praesent elementum facilisis leo vel fringilla est ullamcorper eget. Feugiat nibh sed pulvinar proin gravida hendrerit lectus a. Imperdiet nulla malesuada pellentesque elit eget gravida cum sociis.

testi-new-03

Mr. Shaco

Mr.Shaco@realpress.com

Frequently Ask Question

We handle day-to-day operations of your rental property — including tenant screening, rent collection, maintenance, inspections, and compliance with local laws — so you can enjoy stress-free ownership.

We conduct a thorough background check including credit history, rental history, employment verification, and criminal background to ensure reliable, long-term tenants.

Tenants can submit maintenance requests online or by phone 24/7. We coordinate repairs with licensed vendors and keep owners informed throughout the process.

We collect rent from tenants through our online portal and deposit your funds directly into your bank account, typically within 3–5 business days after rent is received.

We follow a structured legal process, including issuing notices and, if necessary, filing for eviction. We always aim to resolve payment issues early to avoid legal action.

Yes, if you have preferred vendors, we’re happy to work with them—as long as they are licensed and insured.

Our fees vary based on property type and services needed, but typically range from 8%–12% of monthly rent. We offer transparent pricing with no hidden fees.

We offer flexible agreements. While we recommend a 12-month term, many of our clients enjoy month-to-month options after an initial period.

We conduct a comprehensive market analysis by comparing similar properties in the area, taking into account size, location, condition, and current demand. Our goal is to set a competitive rental price that attracts qualified tenants while maximizing your return.

We carry out a thorough screening process that includes background checks, credit reports, employment verification, rental history, and reference checks. Only applicants who meet our criteria are approved, ensuring peace of mind for our property owners.

We have a reliable network of licensed and insured vendors who respond quickly and professionally to any maintenance requests. Tenants can report issues through our portal, and we handle coordination and follow-up to ensure timely resolution.

Owner payments are typically processed between the 10th and 15th of each month, after rent collection and deduction of any applicable fees or expenses. You’ll receive your funds via direct deposit along with a detailed monthly statement.

We always seek your approval for any non-emergency repairs above a pre-agreed limit. Emergency repairs required to prevent property damage or ensure tenant safety are addressed immediately, and you’ll be notified promptly.

We follow a strict collection process that includes sending notices, applying late fees, and initiating legal procedures if necessary. Our goal is to resolve issues quickly and protect your financial interests.

Yes, through our secure owner portal, you’ll have 24/7 access to financial reports, maintenance updates, lease documents, and other relevant information regarding your property.

Our management fees are transparent and competitive, typically structured as a percentage of the monthly rent collected. We do not charge hidden fees, and we’re committed to delivering value through efficient, hands-on service.

We focus exclusively on properties located in Broward and Miami-Dade counties, allowing us to provide hands-on, localized service and a strong network of vendors and professionals in the area.

Yes, we provide guidance and support in getting your property rent-ready. This includes recommending repairs, coordinating cleaning or maintenance, and advising on any improvements to help attract quality tenants faster.

We use a multi-platform strategy that includes professional photography, listings on top rental websites (like Zillow, Realtor.com, and Apartments.com), social media, and our own website to maximize exposure and minimize vacancy time.

We conduct a detailed move-out inspection, compare it with the move-in report, manage any necessary repairs or cleaning, and handle the security deposit in accordance with Florida law. We then prepare the unit for the next tenant as quickly as possible.

Yes, we are fully licensed and insured in the state of Florida. This ensures that we operate in full compliance with local regulations and industry standards, offering you protection and peace of mind.

Our goal is always to exceed your expectations. However, if you decide to terminate the agreement, we outline the terms and conditions clearly in our contract and work with you to ensure a smooth transition.

Contact Us